Terms of Service

GitoTech LLC Terms of Service

Last updated: September 8, 2025

These Terms of Service (“Terms”) govern your use of GitoTech LLC's (“GitoTech,” “we,” “our,” or “us”) websites (gitotech.com, shop.gitotech.com, store.gitotech.com) and services. By accessing or using our services, you agree to be bound by these Terms.

1. Services Provided

GitoTech provides:

• IT consulting and managed services
• Technology solutions and implementations
• Hardware and software product sales through our ecommerce platforms
• Technical support and maintenance services
• Cloud solutions and infrastructure services

2. Account Registration

To access certain services or make purchases, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3. Purchases and Payment

3.1 Product Orders

• All orders are subject to availability and confirmation
• Prices are subject to change without notice
• We reserve the right to refuse or cancel any order
• Payment must be received before order processing

3.2 Service Agreements

• IT services are provided under separate service agreements
• Service fees are outlined in individual quotes or contracts
• Cancellation policies vary by service type

4. Shipping and Delivery

• Shipping costs and delivery times vary by location and product
• Risk of loss transfers upon delivery to the carrier
• International orders may be subject to customs fees

5. Returns and Refunds

• Hardware returns must be initiated within 30 days of delivery
• Products must be in original condition with all packaging
• Software licenses and digital products are generally non-refundable
• Service refunds are handled on a case-by-case basis

6. Intellectual Property

All content on our websites, including text, graphics, logos, and software, is the property of GitoTech or its licensors and is protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or decompile our software

7. SMS Communications

By providing your phone number and consenting through our forms or phone assistant, you agree that GitoTech may send you SMS messages related to your inquiry, quotes, scheduling, appointment confirmations, or service updates. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP. Consent to receive SMS is not a condition of purchase. For more information, please review our Privacy Policy.

8. User Conduct

You agree not to:

• Use our services for illegal or unauthorized purposes
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Violate any applicable laws or regulations

9. Warranties and Disclaimers

9.1 Product Warranties

Products sold through our ecommerce sites come with manufacturer warranties. GitoTech does not provide additional warranties unless specifically stated.

9.2 Service Warranties

IT services are provided on an “as-is” basis with best-effort support. Specific service level agreements (SLAs) may apply to managed services contracts.

9.3 Disclaimer

OUR SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GITOTECH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claim arising from these Terms or our services shall not exceed the amount paid by you for the specific product or service giving rise to the claim in the six months preceding the claim.

11. Indemnification

You agree to indemnify and hold GitoTech harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New Jersey.

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms, please contact us at:

16. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and GitoTech regarding our services.