Privacy Policy for GitoTech LLC

Privacy Policy

Last updated: September 8, 2025

GitoTech LLC (“GitoTech,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you, how we use it, and the choices you have about your information.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Submit forms on our websites (gitotech.com, shop.gitotech.com, store.gitotech.com)
• Request information, quotes, or support services
• Purchase products through our ecommerce sites
• Communicate with us by phone, email, or through our AI phone assistant
• Subscribe to newsletters, scheduling tools, or service updates

Types of information collected may include:

• Name, company name, job title
• Email address and phone number
• Billing and shipping information (for ecommerce transactions)
• Service interests, project details, or inquiries submitted through forms
• Technical data such as IP address, browser type, and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide IT services, IT solutions, and technology product sales
• Process and deliver ecommerce orders
• Respond to inquiries and provide quotes
• Schedule consultations or service appointments
• Confirm or follow up on appointments
• Send important service updates or support communications
• Improve our websites and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS Communications

By providing your phone number through our website forms or during a call with our staff or AI assistant, you consent to receive SMS messages from GitoTech related to your inquiry, quotes, scheduling, appointment confirmations, and service updates.

• We do not send marketing blasts or unsolicited text messages.
• Message frequency will vary depending on your interactions with us.
• Standard message and data rates may apply.
• You can opt out at any time by replying STOP to a message.
• For help, reply HELP.
• Consent to receive SMS is never required to make a purchase or use our services.

4. Opt-In and Consent

You provide explicit consent to receive SMS messages when you:

• Check the SMS consent checkbox on our Contact or Get a Quote forms when submitting your phone number
• Verbally agree when asked by our AI phone assistant or staff during a call

Consent is tied only to service-related messages.

5. Cookies and Tracking

We may use cookies, analytics, and similar technologies to:

• Improve website performance
• Analyze usage trends
• Provide a more personalized experience

You can control cookie preferences through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage system is 100% secure.

7. Data Sharing

We may share your information with:

• Service providers and vendors assisting us with ecommerce, IT, or communication functions
• Law enforcement or regulators when required by law
• Successors in the event of a merger, acquisition, or asset sale

We do not share personal information with third parties for their independent marketing purposes.

8. Your Rights

Depending on where you reside, you may have rights to:

• Access, correct, or delete your personal information
• Withdraw consent for certain uses (such as SMS communications)
• Request a copy of the data we hold about you

To exercise these rights, please contact us (see Section 11).

9. Third-Party Links

Our websites may contain links to third-party sites (such as vendor or partner pages). We are not responsible for the privacy practices of those third parties.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

11. Contact Us

If you have questions about this Privacy Policy, your information, or our privacy practices, contact us at:

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted at https://www.gitotech.com/privacy-policy.